Refunds and exchanges will be handled on an individual basis
Returns/ exchanges will be at the cost of the purchaser (handling and courier fees)
Returns/ exchanges will be considered within 7 days of product purchase
Returns/ exchanges will only be accepted if the product is returned in their original condition and packaging, no signs of use or any alteration to the product
No change requests of products in combo deals
No refunds/ exchange / return on designs purchased (due to digital and design work involved)
Workshop booking changes/ cancellations will be handled on an individual basis. Cancellation fees apply
Additional courier fees will apply for orders over 1kg and distance outside of Gauteng; this will be handled on an individual basis